Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to FOXTROT INSIGHT LLC and governs data collection and usage. The website located at https://foxtrotinsight.com/ (the “FOXTROT website” or “Site”) is designed to provide time and attendance software supporting transparent maintenance project management and tracking offered by FOXTROT. By using the FOXTROT website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, FOXTROT may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the FOXTROT website. These may include: (a) Creating an account; (b) Sending us an email message; or (c) Making a purchase or payment. Ways in which we use your personal information include, but are not limited to, communicating with you in relation to services and/or products you have requested from us.
Data Collection and Sensitive Data Handling
In addition to the personal information listed, FOXTROT may collect sensitive data, such as location information and app usage statistics. We collect sensitive data only with your explicit consent. Sensitive data is used solely to enhance user experience, provide necessary app functionality, and will not be shared with third parties unless required to provide these services. This includes information such as location data, device identifiers, and user behavior. No financial or health data is collected.
Use of your Personal Information
FOXTROT collects and uses your personal information to operate its website(s) and deliver the services you have requested. Specifically, FOXTROT uses your personal information:
- To inform you of other products or services available from FOXTROT;
- To present the FOXTROT Website and its contents to you;
- To fulfill any other purpose for which you provide it;
- To notify you about changes to our Website or any products or services we offer or provide though it;
- In any other way we may describe when you provide the information; and
- For any other purpose with your consent.
Sharing Information with Third Parties
FOXTROT does not sell, rent or lease its customer lists to third parties. FOXTROT may share data with its trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to FOXTROT, and they are required to maintain the confidentiality of your personal information.
FOXTROT may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the legal requirements or comply with legal process served on FOXTROT or the FOXTROT website; (b) protect and defend the rights or property of FOXTROT; and/or (c) act under exigent circumstances to protect the personal safety of users of the FOXTROT website, or the public.
Third-Party Data Handling
We use third-party service providers for analytics, cloud storage, and email notifications. These parties may process personal and sensitive data on our behalf, but they are required to adhere to strict data protection standards, including encryption and limited access to data solely for service delivery.
Tracking User Behavior
FOXTROT may keep track of the websites and pages our users visit within FOXTROT, in order to determine which FOXTROT services are the most popular. This data is used to deliver customized content and advertising within the FOXTROT website to customers whose behavior indicates that they are interested in a particular subject area.
FOXTROT uses services from Google and other third-party apps to collect information about page views and behavioral analytics.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by FOXTROT. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the FOXTROT website, to maintain quality of the FOXTROT website, and to provide general statistics regarding use of the FOXTROT website.
Use of Cookies
The FOXTROT website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you register with the FOXTROT website, a cookie helps FOXTROT to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the FOXTROT website, the information you previously provided can be retrieved, so you can easily use the features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the FOXTROT website or its services.
Security of your Personal Information
FOXTROT secures your personal information from unauthorized access, use, or disclosure. FOXTROT uses the following methods for this purpose:
- SSL Protocol
When personal information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data, including but are not limited to personal information, exchanged between you and us through the FOXTROT website cannot be guaranteed.
Data Security
We prioritize the security of both personal and sensitive data. All sensitive data is encrypted during transmission and stored securely. Access to sensitive data is restricted to authorized personnel and is safeguarded by multi-layer security protocols.
Data Retention and Deletion Policy
FOXTROT retains personal and sensitive data for as long as necessary to fulfill the purposes outlined in this policy. Upon receiving a verifiable deletion request, we will delete your personal data unless retention is required by law or for legitimate business purposes. You may request deletion of your personal or sensitive data by contacting us at info@foxtrotinsight.com.
Children Under Thirteen
FOXTROT does not knowingly collect personal information from children under the age of thirteen. If you are under the age of eighteen, you must ask your parent or guardian for permission to use the FOXTROT website.
Your California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://foxtrotinsight.com/.
E-mail Communications
From time to time, FOXTROT may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our services, we may receive a notification when you open an email from FOXTROT or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from FOXTROT, you may opt out of such communications by clicking on the "unsubscribe" button in an email from FOXTROT.
Changes to this Statement
FOXTROT reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the FOXTROT website and/or services available through the FOXTROT website after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by the modified Privacy Policy.
Contact Information
FOXTROT welcomes your questions or comments regarding this Privacy Policy. If you believe that FOXTROT has not adhered to this Privacy Policy, please contact FOXTROT at:
FOXTROT INSIGHT LLC:
5440 Fulton Road NW Suite 201, Canton, OH 44718
Email Address: info@foxtrotinsight.com
Telephone number: 330.818.5772
Effective as of 2021